CHAKRA WELLNESS’S (tub and chiller care)

  • • Mesh Filter: Wash every 5 plunges.

    • 20 Micron Filter: Wash every 2 weeks; replace monthly.

    There are two steps to clean your mesh filter:

    Step 1: Remove Clear Base

    • Carefully unscrew the base of the external mesh pre-filter (no need to detach the whole filter connection). Be cautious not to lose the rubber seal inside the filter housing, which keeps the filter watertight.

    Step 2: Wash Mesh Component

    • Thoroughly wash the interior and exterior of the mesh component until it's waterline slime and debris-free.

    ⚠️ Important Note: if you are using one of our 1st generation units, this is an internal filter. Please contact us to assist in converting to an external pre-filter if not already done so.

  • Cleaning Process: Weekly

    • Start by brushing the sides of the tub with a sponge

    • Then, thoroughly brush the base of the tub

    • Sift any floating debris on the top of the water

  • Frequency: every 3-4 weeks

    Follow the steps below to change your water 👇

    1. Turn OFF the Chiller Machine: Locate the Chiller's power button and switch it OFF.

    2. Close Valves and Disconnect Hoses: Ensure both valves connected to the tub are fully closed. Disconnect the hoses from the tub.

    3. Direct Water IN (PUSH) Hose: Position the Water IN (PUSH) hose toward your desired drainage point. If needed, use hose extensions for added reach.

    4. Place Water OUT (PULL) Hose: Insert the Water OUT (PULL) hose into the tub with water.

    5. Turn ON Chiller Machine: Switch the Chiller machine back ON. It should start pulling water from the tub and pushing it out at the discharge point.

    ⚠️ WARNING: Ensure the hose remains completely submerged in water and unobstructed. Failure to do so may lead to machine malfunction.

    6. When Water is Drained: Once the water has been successfully drained, switch OFF the Chiller machine.

    7. Tip Tub to Pour Out Remaining Water: Gently tip the tub to ensure all remaining water is emptied.

    8. Wipe Down the Tub: Use a cloth to wipe down the tub and ensure it's clean and dry.

  • If you have not drained the water from your tub yet, you must complete the Drain Guide steps before proceeding.

    1. Deflate & Fold

    • Use a double-action pump, reverse attachment to "Deflate."

    • ⚠️ Do not put any weight on the inlets during folding.

    • Start by folding the length side of the tub, then the sides, and finally the inlet face.

    2. Place the double action pump in the middle of the deflated tub.

    3. Roll up the tub with the pump in the middle, secure with a D-ring cloth strap.

  • 1. Drain the tub and disconnect it from the Chiller.

    2. Prepare a bucket of warm soapy water.

    3. Gently scrub the tub inside and outside using the provided soft sponge brush and soapy water.

    4. Run soapy water through the hoses and rinse with clean water.

    5. Allow the tub and hoses to air dry completely. Avoid aggressive scrubbing to prevent damage.

    6. Check air pressure; refill to 10 PSI.

    7. Inspect for mildew buildup; clean if necessary.

    8. If significant mildew is present, place the tub on breathable material to aid evaporation.

    9. Refill with clean water and follow filter cleaning steps.

  • *This process is to be performed at least three times a year (once every four months).

    1. Ensure the tub's elbow valves are closed if there's water inside the tub.

    2. Disconnect the hoses from the tub only, leaving the hose ends attached to the Chiller.

    3. Place both hose ends into a 20 litre bucket.

    4. Fill with distilled white vinegar and water at a 1:4 ratio (4 litres vinegar, 16 litres water).

    5. Turn on the Chiller in heating mode at 40ºC (104ºF) for at least 30 minutes. If cold only chiller use hot tap water and set to 40 degrees.

    6. Turn off the Chiller and empty the bucket.

    7. Rinse and refill the bucket with clean water.

    8. Place hoses back in the bucket and run the Chiller for another 30 minutes.

    9. Your quarterly cleaning process is complete.

FAQs